LIPS 2018 AGENDA
LIPS 2018 CONFERENCE DETAILS
3-6 December 2018 – Berkeley, California
REGISTRATION FEES
Monday TRAINING all-day (pick 1 of 2) – $260
Tuesday & Wednesday CONFERENCE – $600
Thursday SITE VISIT or WORKSHOP half-day – $100
TOPICS
Lean Government Framework (LGF)
Lean in Public Sector Higher Education
Lean in Public Sector Construction
Lean in Public Sector Transportation
Lean in Public Sector Contracting
Leading Lean Transformation in Public Sector
SPEAKERS
- Michael Bade – Associate Vice Chancellor, Capital Programs, and Campus Architect, UCSF
- Amr Abdel-Azim – Senior Architect, Michigan State University
- Tariq Abdelhamid – Chief Lean Performance Officer, Associate Professor of Lean Construction, Michigan State University
- Renée Smith – Director of Workplace Transformation, The Governor’s Results Washington Office
- Dr. William Huen – Associate Clinical Prof. of Medicine, UCSF, and Medical Director of Quality Management and Kaizen Promotion Office, San Francisco General Hospital
- Glenn Ballard – Research Director P2SL, UC Berkeley
- Troy Tusup – Chief, Innovative Business Solutions, Caltrans
- Kismet Weiss – Administrator, Office of Continuous Improvement, Arizona Department of Transportation
- Charlene McArthur – Chief Administrative Officer, Idaho Transportation Department
- Luis Fernando Alarcon – Professor, School of Engineering of the Catholic University of Chile
- Howard Ashcraft – Partner, HansonBridgett
- Wolfgang Breyer – Partner (Attorney at Law), Breyer Rechtsanwälte
- Christine Haas – Senior Counsel, UCSF
- Lauri Merikallio – Partner, Vison Oy, Finland
- Pekka Petajaniemi – Director, Liikennevirasto, Finland
- Raghavan N – Professor of Practice, Indian Institute of Technology, Madras; Director, Institute for Lean Construction Excellence (ILCE), India
- David Umstot – President, Umstot Project and Facilities Solutions
- Alan Mossman – Director, The Change Business Ltd, UK
- Victor Roig – Consultant, BIMETRIC, Spain
VENUE – LOGISTICS – TRANSPORTATION – ACCOMMODATION
The conference will take place at the Clark Kerr Campus (Clark Kerr Map) of the University of California, Berkeley, hosted by the Project Production Systems Laboratory (P2SL).
AGENDA
…subject to improvement opportunities!
Mon. 3 Dec. 2018 | TRAINING DAY
Pre-conference, two all-day training workshops are on the agenda: “Lean Fundamentals” for participants who are new to Lean, and “Lean Government Framework” aimed at senior leaders (no background in lean required) involved in running the business of government.
Workshop 1 | LEAN FUNDAMENTALS
Presenter |
Dr. TARIQ ABDELHAMIDChief Lean Performance Officer, Associate Professor of Lean Construction, Michigan State University |
| Purpose | To enable participants, “beginners” in Lean Thinking, to get more out of the conference this workshop will provide them with some background in lean. This workshop is designed so that participants’ understanding includes the following:
|
| Intended Audience | Participants new to lean; those who have had no formal introduction to lean. |
| Maximum Number of Participants | 30 |
| Top 3 Learning Outcomes | This workshop aims to achieve: Outcome #1 – Create general awareness of Lean through its principles (value, waste, flow, pull, etc). Outcome #2 – Provide a reason for participants to start/continue a Lean journey within their organization. Outcome #3 – Create demand for Lean Education and Implementation as a follow-up step. |
[expand title=”CLICK HERE for detailed Workshop 1 Agenda – Lean Fundamentals Session Topics”]
Start Time |
Lean Fundamentals Session Topic |
| 0730 | Coffee & Registration |
| 0800 | Welcome & Introductions |
| 0815 | Lean Fundamentals |
| 0915 | Break |
| 1045 | Go to Gemba / Gemba Walks |
| 1130 | Report Out / Debriefs |
| 1200 | Lunch (included in registration) |
| 1300 | Workplace Organization – 6S (5S + Safety) |
| 1400 | 6S – Go to Gemba / Report Out |
| 1430 | Break |
| 1445 | Lean Thinking: Pull / Flow |
| 1545 | Break |
| 1600 | Problem Solving: 5 Whys / PDCA / OET |
| 1645 | Next Steps / Conclusions / Plus/Delta |
| 1700 | Adjourn |
[/expand]
Workshop 2 | RUNNING THE BUSINESS OF GOVERNMENT USING THE LEAN GOVERNMENT FRAMEWORK (LGF)
Presenter |
RENEE SMITHDirector of Workplace Transformation, The Governor’s Results Washington Office |
| Purpose | To help organization leaders see how they can use Lean as a strategy for running the whole business of government – rather than simply a set of tools for improving processes. |
| Intended Audience | Leaders of government organizations |
| Session Description | Ask anyone who has ever been a leader at any level of government, and they will tell you it’s complex, demanding, and stressful work. Of course that’s not unique to government. According to the Marlin Company’s Attitudes in the American Workplace VII Annual Labor Day Survey, 82% of workers report that they are at least a little stressed, and nearly 73% of workers say they would NOT want their boss’s job!
Why is work so stressful? Certainly there are many reasons, but most organizations have one or more of these culprits festering at the root of work stress: a lack of organizational identity, dysfunctional waste-laden processes, untapped worker capability, completely missing methods to tell if teams or the whole organization is winning or losing, and something other than humans being at the center of the organization’s mindset and culture. The purpose of this session is to help leaders see how they can reflect on their work through the lens of the five components of the Lean Government Framework: (1) purpose, (2) process, (3) capability, (4) management system, and (5) human-centered mindset and culture. Explore this framework as a powerful strategy for running the whole business of government and move from stressed out to creating a way of working that will deliver value to customers over the long-term. |
| Top 3 learning outcomes | This workshop aims to achieve: Outcome #1 – After hearing a short lecture and participating in small group exercises, list the 5 components of the Lean Government Framework and describe how each component applies to your responsibilities as a leader. Outcome #2 – After considering the current state of your organization, in small group exercises using a set of prompt statements provided, identify at least one opportunity to improve your organization in each of the 5 components of the Lean Government Framework. Outcome #3 – After identifying opportunities to improve your organization and participating in small group exercises, using the PICK prioritization chart and Basic Action Plan template provided, create an action plan for what’s most important to work on next in your area of responsibility. |
[expand title=”CLICK HERE for detailed Workshop 2 Agenda – Running the Business of Government – Lean Government Framework”]
Start Time |
Lean Government Framework Session Topic |
| 0800 | Coffee & Registration |
| 0830 | Impromptu Networking Introductions Exercise |
| 0900 | Introduction to the Lean Government Framework (LGF) |
| 0930 | Break |
| 0945 | LGF Purpose Component Exercise |
| 1030 | LGF Process Component Exercise |
| 1115 | Break |
| 1130 | LGF Capability Component Exercise |
| 1200 | Lunch (included in registration) |
| 1300 | LGF Capability Component Exercise (continued) |
| 1345 | LGF Management System Component Exercise |
| 1430 | Break |
| 1445 | LGF Human-Centered Mindset Component Exercise |
| 1530 | Break |
| 1545 | Current State Analysis Exercise |
| 1630 | Action Plan Development Exercise |
| 1645 | Debrief & Plus/Delta |
| 1700 | Close |
[/expand]
Tue. 4 Dec. 2018 | CONFERENCE DAY 1
Start Time |
Session Title
|
Speaker(s) – Organisation |
Overview |
| 0800 | Registration & Coffee | ||
| 0830 | Welcome Intro to LIPS Purpose: “Delivering long-term value to the people we serve.” |
Michael Bade, Associate Vice Chancellor – Capital Programs & Campus Architect, UC San Francisco (UCSF) Amr Abdel-Azim, Senior Architect, Michigan State University Dr. Glenn Ballard, Research Director P2SL, UC Berkeley |
Framing the conference. |
| 0900 | 1 – Make Work More Human Moderator: Alan Mossman |
Keynote: Renée Smith, Director of Workplace Transformation, The Governor’s Results Washington Office | What does it take to create a government workplace where the public is satisfied and public servants can truly thrive? It takes a radical transition from a fearful workplace to a loving workplace. Love? Yes love. In government? Yes in government. |
| 1015 | Break | ||
| 1045 | 2 – Challenges that Lean can Address in the Public Sector Moderator: Glenn Ballard |
Howard Ashcraft, Partner, Hanson Bridgett | Outline the challenges that lean thinking enables people working in the public sector to address. |
| 1200 | Lunch (included in registration) | ||
| 1300 | 3 – Five Reasons Why Implementing Lean is Hard in an Academic Safety Net Hospital culture (and exactly why we need it) Moderator: Michael Bade |
Dr. William Huen, Medical Director of Quality Management and Kaizen Promotion Office, San Francisco General Hospital | Discuss lean implementation challenges in an academic hospital setting. |
| 1445 | Break | ||
| 1515 | 4 – How to bring lean into government agencies? Opportunities & Obstacles to Lean in Government Moderator: Glenn Ballard |
Panel: Renée Smith, Director of Workplace Transformation, Governor’s Office, State of Washington Dr. Luis Fernando Alarcon, Professor, School of Engineering, Catholic University of Chile Pekka Petajaniemi, Director at Liikennevirasto, Finland Raghavan N,, Professor of Practice, IIT , Madras; Director, ILCE, India |
Panelists will make opening statements about their approach to getting started with lean in a public agency and then develop a discussion with participants |
| 1645 | Plus/Delta | ||
| 1700 | Close |
Wed. 5 Dec. 2018 | CONFERENCE DAY 2
Start Time |
Session Title
|
Speaker(s) – organisation |
Overview |
| 0800 | Coffee | ||
| 0830 | 5 – Lean in Public Sector Construction Moderator: Victor Roig |
Michael Bade, Associate Vice Chancellor – Capital Programs & Campus Architect, UCSF David Umstot, Umstot Project and Facilities Solutions Dr. Glenn Ballard, Research Director P2SL, UC Berkeley |
After personnel, construction (new build, refurbishment and repairs and maintenance) is the most significant expenditure for many government agencies. This session will offer a primer on how public sector organisations can get the most out of their construction spend. |
| 0945 | Break | ||
| 1015 | 6 – Lean in Transportation Moderator: Dr. Tariq Abdelhamid |
Troy Tusup, Chief, Innovative Business Solutions, Caltrans Ms. Kismet Weiss, Office of Continuous Improvement, Arizona Department of Transportation Charlene McArthur, Chief Administrative Officer, Idaho Transportation Department Mr. Lauri Merikallio, Partner at Vison Oy, Finland |
This session will focus on ways lean is being used to provide better value for money from infrastructure expenditure. |
| 1200 | Lunch (included in registration) | ||
| 1300 | 7 – Legal issues in procuring for lean services; issues and principles open & transparent procurement. How can you get the results you want when contracting for services? Moderator: Alan Mossman |
Christine Haas, Senior Counsel, UCSF Howard Ashcraft, Partner, Hanson Bridgett Michael Bade, Associate Vice Chancellor – Capital Programs & Campus Architect, UCSF Wolfgang Breyer, Breyer Rechtsanwälte, Founding Partner (Attorney at Law) |
The purpose of this session is to look at how lean thinking is helping public sector organisations rethink the ways they contract for all kinds of services. |
| 1445 | Break | ||
| 1515 | 8 – Leading Lean in the Public Sector Moderator: Renée Smith |
Dr. Glenn Ballard, Research Director P2SL, UC Berkeley
|
In this session Glenn Ballard will outline his learning from observing lean leadership in action leading to a discussion of the topic between Glenn, Renee, and the participants. |
Thu. 6 Dec. 2018 | SITE VISIT or INTERACTIVE WORKSHOP
Post-conference, two half-day practice sessions are on the agenda:
1. Go to Gemba – Visit the UCSF Neurosciences Building at Mission Bay in San Francisco
Hear from the people on the ground about their experience with lean project delivery, including UCSF (owner), SmithGroup (Architect) and DPR (General Contractor). The on-site Big Room can accommodate up to 25 people.
Depart from Berkeley by car or bus (transportation provided by conference organizers) in the morning at 800, visit project and learn from participants in the big room, have a box lunch (included in registration) on site, and then return by bus to Berkeley to arrive around 1300.
2. A Human Workplace: Building the Foundation for a Lean Culture and Management System – Interactive Workshop with Renée Smith, Director of Workplace Transformation, The Governor’s Results Washington Office
In every organization, for every team and leader, something is at the center of work. Whatever is core drives every other decision and action. For Lean organizations, teams, and leaders, humans are at the center of work, because by definition Lean is a human-centered philosophy of work. This human-centered mindset often gets overlooked in the rush to adopt Lean tools to make improvements. But sustaining a Lean culture transformation means building a human workplace that prioritizes people, both customers and team members.
In this workshop explore into a new way of understanding what’s at the center of your work and the impacts of those priorities. Through reflection, activities, and discussions, recognize and grasp what it means to be human-centered and the consequences when we are not. Build awareness and skill for welcoming the contributions that come when we bring our full selves to work. Identify current workplace challenges and strategize new human-centered actions that can ultimately create a truly Lean workplace where team members can thrive and customers are well-served.
Box lunch provided (included in registration).
Learning Objectives:
1. Understand the importance of human-centered work and walk away with strategies for creating a more human workplace that highly regards people and achieves results.
2. Explore and understand the impacts when humans are not the priority but something else is.
3. Increase skills for inclusion to help each team member bring themselves to work for optimal contributions and outcomes.
4. Name personal challenges faced right now at work. Identify the pressures to act with fear, and instead choose practical strategies to act with care for people in the workplace.